(NECN: John Moroney) - Eleven days after the 7.0-magnitude earthquake hit Haiti, and Haitian-Americans living in Boston are still trying to get in touch with loved ones in the earthquake-ravage country.
"It's been difficult, you know, getting communication in," Joanne Rateau said. "A lot of people had to either dial really early in the morning or late in the evening to get communication. But luckily he was able to get through."
The Haitian resource center at the Branch Library in Mattapan is a place where people have been able to call home, get information online or talk about the latest news, like the announcement by the Haitian government to pull back on search and rescue operations.
"I think it's a mistake by the government, the Haitian government, to say, 'Look it's not going to be a rescue effort anymore, so we're going to be looking for death the kinds of people who got killed,'" Herbert Jean-Baptiste said.
Francoise Clement agrees. She returned to Boston from Haiti about a week ago.
"I can understand people worried about people who are already passed away," Clement said. "But we have people who are surviving and we need help. To me, the most important things Haiti needs right now is pain medication, antibiotics and medical supplies."
The Haitian resource center is now handling a lot of questions about immigrations. And counselors are still available for those struggling emotionally with the quake's devastating aftermath.
Rateau said she is volunteering her time as a translator, because she feels guilty about what her family is going through in Haiti.
"Watching it from far away tends to leave me feeling helpless, you know, and not being able to do something, so volunteering in places like this helps me to cope with it a little bit better," Rateau said.
United Nations authorities say crews will still rescue people who are trapped. It's just that they are being asked to shift their focus to the living.
As of this report, more than 130 people have been pulled from beneath the rubble in Haiti.